IATA/TRAVEL AND TOURISM Qualifications

IHCTM is authorized training centre for IATA/ Foundation in Travel and Tourism, IATA/Consultant and IATA/Managing the Travel Business courses as well as IATA/ Air Cargo Introductory, IATA/ Air Cargo Rating and Marketing and IATA/ Dangerous Goods Regulations Courses from IATA, Canada. In fact, IHCTM has the unique distinction of being the FIRST authorized training centre in the world out of more than 230 IATA authorized training centres to be authorised for all the 3 levels of the IATA / Travel and Tourism programmes along with the 3 IATA / Cargo training programmes (a total of 6 qualifications). A Guide to IATA/Travel and Tourism CoursesIATA/TRAVEL AND TOURISM QUALIFICATIONS

The IATA/TRAVEL AND TOURISM programme offered by International Air Transport Association is the most complete travel and tourism training programme designed for those who wish to start a career in the travel and tourism industry or upgrade their professional competence. The qualifications offered are recognized under the terms of the IATA Resolutions applicable to IATA's accreditation of travel agents.

IHCTM became the FIRST approved centre in the world to offer all the 4 levels of the IATA/UFTAA programme right from the Foundation to the Senior Management Level.

Why do an IATA/Travel and Tourism course?

Because

  • it has global recognition with over 3 lakh graduates worldwide.
  • more than 35 year of training experience.
  • diploma acquired helps you get access to global employment opportunities.

Diploma acquired helps you get access to global employment opportunities. IATA Training and Development Institute is the training and professional development organization of IATA. With over 200 classroom courses delivered worldwide, and several distance learning programmes worldwide. IATA serves the international aviation and travel & tourism industries by providing training in the fields of travel & tourism, airlines, airports, cargo and civil aviation.

In addition to training, IATA supports the air transport industry by delivering high-quality, industry-relevant products and services.

IATA highly values the individual membership and support from a large number of individual Travel Agents, Tour Operators, Wholesalers and Travel Partners, including Hotels, Tourism Boards, Shipping and Cruise Companies, Car Rental Companies and the other operators and associations, allied to the tourist industry.

IATA /TRavel and Tourism Three - Level Career Path Programme

Course Name

foundation-diploma

 

FOUNDATION IN TRAVEL AND TOURISM- DIPLOMA

 

Thirteen Modules

* The Travel & Tourism Industry and the Travel Professional
*Geography in Travel Planning
* Travel Formalities
* Air Transport Essentials
* Land Transport: Introduction to Passenger Rail
* Land Transport: Car & Camper
* Hotels Products and Services
* Water Transport: Ferries and Cruises
* Tour Packages
* Serving the Travel Customer
* Fundamentals in Air Fares and Ticketing
* Technology in the Travel Industry
* Electronic Booking Tools

 

consultant-diploma

 

CONSULTANT-DIPLOMA

 

 

Nine Modules
*Geography in Travel Planning 2
*Land Transport – Rail 2
*Land Transport – Bus and Coach
*Accommodation (other than hotels)
*Water Transport – Cruises and Private Charter
*Tour Packages 2
*Law and Regulations 1
*Selling Skills
*Air Fares and Ticketing 2

 

management-diploma

 

STEPPING INTO MANAGEMENT- DIPLOMA

 

 

Eight Modules
*Managerial Skills 1
*Negotiation Skills
*Tour Packages 3 – Special Interest Tours
*Meetings, Incentives,
*Conference and Exhibitions
*Administration and Accounting
*Marketing 1
*Technology in the Travel Industry 2

REMEMBER !
THE TRAVEL & TOURISM INDUSTRY EMPLOYS OVER 200 MILLION INDIVIDUALS AROUND THE GLOBE WITH 10% INCREASE EVERY YEAR.

The Areas of Employment are:

Airline Ticketing, Hotel Administration, Nature Reserve Staff, Cruise Ship Marketers, Group Tour Sales Staff, Travel Portals, BPOs, Airports, Attraction Management and many more…

A Guide to the 3 level IATA/Travel and 3 level IATA/Cargo programme
IHCTM has been the pioneers of Travel and Tourism as well as the Air Cargo and Courier Management courses in India. The first ever Travel and Tourism workshop was organized by IHCTM in 1971 and the Air Cargo courses at IHCTM were introduced in 1988. Thereafter, IHCTM became the first institute to offer the IATA/UFTAA Advanced Course in India and in the year 2000 when IATA revamped the curriculum and had a global launch of the new 3 level IATA/UFTAA programmes, IHCTM had the distinction in becoming the first authorized training centre worldwide to offer all the 4 levels of the IATA/UFTAA programme.

One of the major contributions in the development of the IATA/UFTAA programme has been from Subhash Motwani, Director-IHCTM and currently holder of 27 IATA qualifications who was invited by IATA in Geneva in 1998 for the Pilot Testing of the new IATA/UFTAA programmes. Subhash is also Director-Compact Travels and is a Chief Faculty for the Managing the Travel Business programmes offered by IATA.

IATA/ FOUNDATION in Travel and Tourism  - LEVEL 1
This is the first of the three levels and by studying this module the you will be able to :

  • Make appropriate travel arrangements and reservations
  • Calculate and quote appropriate fares
  • Complete international travel documents in accordance with IATA rules and procedure
  • Answer customer queries, sell travel and tourism products and make the  appropriate booking for the customer
  • Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is remarkable
  • Understand the role of information technology i.e Global Distribution Systems and the Internet
  • Acquire knowledge of e-ticketing which was globally implemented
    w.e.f 1st June 2008

The Foundation In Travel and Tourism course comprises of 13 modules and on successful completion of examination, you will be qualified with the IATA Foundation In Travel and Tourism Diploma and will be able to use the words DTTF (Diploma in Travel and Tourism Foundation) after your name. On successful completion, the participant will have an understanding of the travel and tourism industry, the practicalities of the travel professional’s role in the industry and the importance of exceeding customers’ expectations and role of technology in the travel industry besides being able to understand the concept of e-ticketing.

Additionally, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements, as well as tour programmes.

Eligibility :
SSC/HSC/Diploma with good math and proficiency in English. Our team of career
counsellors would be glad to assist you in making the right choice of training programme
based on your qualification, work experience and career objective.

COURSE SYLLABUS:

ENVIRONMENT
• The Business Environment of the Travel and Tourism Industry
• Geography in Travel Planning
• Travel Formalities

PRODUCTS
• Land Transport (Rail)
• Land Transport (Car and Camper)
• Hotels
• Water Transport (Ferry)
• Tour Packages
• Air Transport Essentials

SUPPORT SERVICES
• Customer Service
• Technology in the Travel Industry

AIR FARES & TICKETING
• GDS Electronic Booking Tools
• Choose between Amadeus, Galileo, Sabre or Abacus

The examination will be held in March, June, September and December every year and enrolment is valid for two years. Students will have two opportunities to sit for the exam within the validity period. There would be 1 paper. Where the student has to score 60% to pass the exams and 85% to get a Distinction.

On completing the FOUNDATION Course, students would be eligible to pursue the IATA/CONSULTANT Programme.

IATA/CONSULTANT - LEVEL 2

This is the second of three levels and by studying this module you will be able to :

  • Handle all major aspects of the travel agency business.
  • Give accurate advice to clients on major tourist destinations.
  • Produce customized and international inclusive tours.
  • Sell international business, incentive and conference travel arrangements.
  • Apply advanced IATA fare construction principles and complete appropriate tickets and other documents for all types of international journeys including issue and re-issue of tickets.
  • Familiarize yourself with common national requirements, IATA’s Regulations and the role of the National Travel Agents Associations.
  • Learn effecting selling skills.
  • Understand the Billing and Settlement System thus having an distinctive edge in
    travel agency operations

The CONSULTANT COURSE comprises of 9 modules and on successful completion
of examination, you will be qualified with the IATA International Travel and Tourism Consultant Diploma and will be able to use the letters DTTC(Diploma in Travel and Tourism Consulting) after your name. On successful completion, you will be valued as a competent and business-minded travel professional. It will help you understand more complex operations as well as adopt a consultative approach to selling travel and tourism.

Eligibility :
The candidate should have completed the IATA/Foundation Diploma or equivalent training from a reputed institute such as the Diploma in Compact Travel and Tourism with E-ticketing and CRS from IHCTM. The course is also recommended for existing staff of tour operators, consolidators and airlines who have sufficient work experience and are conversant with basic travel agency operational skills.

COURSE SYLLABUS :

ENVIRONMENT
• Geography in Travel Planning- Level 2

PRODUCTS
• Land Transport (Rail) – Level 2
• Land Transport (Bus and Coach)
• Accommodation other than hotels
• Water Transport (Cruises and Private Charter)
• Tour Packages – Level 2

SUPPORT SERVICES
• Law and Regulations
• Selling Skills

AIR FARES & TICKETING & LEVEL 2

The examination will be held in March, June, September and December every year and enrolment is valid for two years. Students will have two opportunities to sit for the exam within the validity period. There would be 1 paper. Where the student has to score 60% to pass the exams and 85% to get a Distinction.

On completing the CONSULTANT Course, students would be eligible to pursue the IATA/Managing the Travel Business Programme.

STEPPING INTO MANAGEMENT - LEVEL 3

This is the third level and by studying this module you will be able to :

  • Learn the essential principles and strategies in supervising and managing people.
  • Develop customised tours and gain a competitive advantage.
  • Learn how to plan, organise and administer meetings, incentives, conferences & exhibitions.
  • Be able to establish procedures and control costs of your business.
  • Understand the latest marketing trends and opportunities and apply them in your planning.
  • Familiarise yourself with the challenges & opportunities of information technology and internet strategies

The MANAGEMENT COURSE comprises of 7 modules and on successful completion of examination, you will be qualified with the IATA/ International Travel and Tourism Management Diploma and will be able to use the letters ‘Dip TT(Mgt)’ after your name. On successful completion, the participant is prepared to handle higher level responsibilities such as accounting, supervising staff , negotiation and product development.

Eligibility :
The candidate should have completed the Consultant Diploma also have some GDS/CRS experience and handled work up to supervisory level. Alternatively, those who have completed the Diploma in Compact Travel and Tourism from IHCTM as well as having GDS and work experience are eligible for the programme.

COURSE SYLLABUS :

STRATEGY AND MANAGEMENT
• Managerial Skills 1
• Negotiation Skills

PRODUCTS
• Tour Packages – Special Interest Tours 3
• Meetings, Incentives, Conferences and Exhibitions (MICE)

SUPPORT SERVICES
• Administration and AccountingMarketing 1
• Technology in the Travel Industry 2

The examination will be held in March, June, September and December every year and enrolment is valid for two years. Students will have two opportunities to sit for the exam within the validity period. There would be 1 paper. Where the student has to score 60% to pass the exams and 85% to get a Distinction.

 

 

HIGHLIGHTS OF the IATA/Travel Programme:
1. Each level of the programme comprises of 1 paper and to pass you need to score a minimum of 60% in each paper. To qualify for distinction diploma, you need 85% in each paper in your first attempt.
2. The examination will be held in March, June, September and December every year and enrolment is valid for two years. Students will have two opportunities to sit for the exam within the validity period. You have to register with IHCTM atleast 15 days prior to the deadline set by ITDI (IATA Training and Development Institute)
3. Each course is of a duration of 4 to 5 months. A customized programme can be designed for the industry to complete the course on a fast track basis (minimum of 10 participants)
4. You are entitled to maximum of 2 attempts per paper and the course has to be completed in a span of two years.